FAQS

COMMONLY ASKED QUESTIONS

Does Sadire support mental health?

Yes! We are proud to say a portion of all our profits goto https://www.crisistextline.org/. Crisis Text Line is a global not-for-profit organization providing free mental health texting service through confidential crisis intervention via SMS message.

Why was Sadire started?

Having experienced different periods of sadness and loneliness through his life Dan Hoban wanted to create a culture of inclusion. Sadire was built to help remove the stigma that sadness is an emotion that should be looked down upon, and through it I hope to give it a sense of normality. Sadire’s mission is to both expose the problems with modern culture that are making us unhappy in the digital age by means of satire, and bring awareness to mental health  issues and empowers those who may suffer from mental illnesses.

SHIPPING

Domestic Shipping

We offer free ground shipping for all US orders. Delivery usually takes 4-6 days from the date of purchase depending on your location and order unless otherwise specified. Express shipping options are available during checkout, if you would like to expedite your shipping. Price will be calculated at checkout based on your order’s size and weight.

Once your order ships, you will receive a conformation email with your tracking information. You may use the carrier site with the tracking number provided in your conformation email to check the status of your order.

Unfortunately, we will be unable to process any changes to your order once they are placed, as orders start processing immediately. Once an order has been verified, we cannot change the order details or shipping information. We can happily cancel your incorrect order and help you place a new order with correct the details if you wish.

If you have any addition questions, please feel free to contact us

*we’re unable to ship to U.S. Territories and P.O. Boxes at this time.

International Shipping

If you are shipping internationally, the price for shipping will be calculated automatically at checkout based on your order size, location, and the type of service you select. International customers are liable for all import duties and customs that will be charged by your country. These charges are calculated and collected by your local customs authorities. In the event that you choose to reject the delivery of your order, the customer will be responsible for any customs fees and shipping charges back to CMFYCO and will be deducted from your refund.

If you have any addition questions, please feel free to contact us

RETURNS/EXCHANGES

US Returns

For any reason that you are not satisfied with your order, we will be more than happy to provide you a full refund within 15 days of when your order was delivered. All returned items must be returned in the exact condition that the items were delivered in. All merchandise must be returned with original packaging and tags, with no signs of wear or damage for a return to be accepted. Returns that do not meet these requirements are accepted at the discretion of CMFYCO. Upon receiving the returned order, returns will be processed and refunded within 7 business days.

To begin a new return, please contact us with your order number and reason for return and a customer representative will provide you with instructions to process your return.

International Returns

For any reason that you are not satisfied with your order, we will be more than happy to provide you a refund within 15 days of when your order was delivered. We do not cover the costs for international return shipping. All returned items must be returned in the exact condition that the items were delivered in. All merchandise must be returned with original packaging and tags, with no signs of wear or damage for a return to be accepted. Returns that do not meet these requirements are accepted at the discretion of CMFYCO. You will not be refunded for any importation charges. Upon receiving the returned order, returns will be processed and refunded within 7 business days.

To begin a new return, please contact us with your order number and reason for return and a customer representative will provide you with instructions to process your return.

Exchanges

At this time, we don’t accept exchanges. If you need to order different color or item, we recommend placing a new order while it is still in stock and return the order that you are not satisfied with.

Final Sale

Any Items that are indicated as “Final Sale” at the time of purchase are not qualified for any returns, exchanges or refunds.

ORDERS

Payment Methods

We accept most credits cards including Mastercard, Visa, American Express, and Discover. You may also pay for your order using Apple Pay, PayPal, and Amazon Pay.

Order Confirmation

Once you have completed checkout, you will receive an order conformation email with your entire order details to the email that you have provided during checkout.

Tracking Order

Once your order has shipped, you will receive a shipment notification e-mail with your tracking information. You may use the tracking information to locate the status of your package.

Changing Order

Orders cannot be changed or updated once they are placed as they immediately start processing. If you have any issues with the order you place, we recommend placing a new order with the correct details while items are still in stock. Please contact us so we can help resolve any issues.

Promotion Information

All promotions are available while supplies last. Promotion code may be required upon checkout. Promotions may not be applied to previous purchases and cannot be combined with any other promotional offers. Offers maybe only valid for a specific date or timeframe. For more information on promotions please contact us

Tax

Sales tax may be collected at checkout according to the items you purchased and shipping destination.

SAD AND CONFUSED?

 support@sadire.com